Restaurant Security That Protects What Matters Most
Restaurant security built for the way you run your kitchen protecting your food, your staff, and your bottom line.
Turn Security Into Operational Intelligence
Epic Alarm helps restaurants prevent loss, reduce risk, and run more efficiently every shift, every day.
Stop spoilage before it costs you.
24/7
Real-time temperature monitoring
2 min
Average response time to alerts
Control every open, close, and staff entry.
100%
Visibility into open and close activity
Reduce
Unauthorized after-hours access
Instant
Alerts for missed schedules or exceptions
See every shift with crystal-clear visibility.
HD
Crystal-clear video evidence
30 Days+
Flexible video retention options
Protect your kitchen from smoke and CO risks.
24/7
Professional emergency monitoring
Faster
Emergency dispatch response times
Integrated
Smoke and CO protection in one system
Manage every location from one dashboard.
Real-Time
Visibility across all locations
Centralized
Control for teams and systems
Save Hours
On daily operations management
Epic Alarm helps restaurants protect every dollar — reducing loss, preventing spoilage, and keeping operations accountable around the clock.
One Unified Dashboard for Full Visibility
Real-Time
System monitoring
Centralized
Multi-location control
Save Hours
On daily operations
Commercial-Grade Hardware
Pro Series. Built for Restaurants.
PRO SERIES
EA Pro 4K Dome
4K UHD · 180° FOV · IP67 · IR 100ft
PRO SERIES
EA Pro PTZ Plus
30× optical zoom · AI tracking · PoE+
PRO SERIES
EA Turret HD
1080p · Starlight night vision · Compact
Frequently Asked Questions
The questions we actually get asked by restaurant operators. For pricing, scheduling and general enquiries, see our general FAQ.
How does temperature monitoring actually save a cooler full of stock?
By telling someone while the food is still good. Cooler and freezer temperatures are watched around the clock and an alert goes out when a unit drifts, so the failure is caught during the drift rather than discovered at open. The value is entirely in the alert reaching a person who can act, which is why the contact list matters as much as the sensor. See managing your alert contacts.
Every shift lead has the same alarm code. Should they?
No. Individual codes make the opening and closing log meaningful and survive staff turnover, which in hospitality is faster than almost any other trade. Codes are added through the customer website rather than the panel for security reasons, and take up to five minutes to reach the devices. See how to add and manage users.
Someone burns something and the smoke alarm goes. What then?
In a kitchen this is not hypothetical. Smart Signal lets you cancel a false alarm from the app rather than waiting on a verification call, and a signal cancelled within 30 seconds is never transmitted at all. Both matter in a room where cooking sets off detectors as a matter of routine. See why an alarm may not reach us.
How long do the smoke and CO detectors last?
Most carry a ten year manufacturer lifespan, but that starts at the factory. A detector we install typically has seven to nine years left on the day it goes up. In a kitchen environment that is worth diarising rather than waiting for the chirp. See the lifespan of your detectors.
Can I see the back door and the till from my phone?
Yes, live and recorded, without a recorder in the back office. Clips can be downloaded in a chosen file format when you need to hand something to an insurer, a franchisor or the police. See changing the download file format.
Can I stop deliveries propping the back door open?
Access control gives you the two things that fix this: a door held or forced generates a real time alert rather than a shrug, and access schedules limit which credentials work at which hours. Neither requires anyone to be watching a screen.
We have more than one site. Is that one system or several?
One. Access, video, intrusion and temperature run through a single dashboard across locations, and users can be added or removed across all of them at once rather than site by site.
Do restaurants get charged for false alarms like homes do?
Yes, and often on shorter permit terms. Garden Grove issues business alarm permits for one calendar year against three years for a residence, so the renewal comes round three times as often and an expired permit removes your free allowance completely. Check your city page for the local rules.
Who responds at two in the morning?
We do not provide guards ourselves, but the monitoring station can dispatch a private guard, a patrol operator, a response service or the police in whatever order you specify. For a closed restaurant that order is worth deciding deliberately. See guard and alarm response services.
Can you take over the system the last operator left behind?
Usually not. Genuine takeovers are rare and normally only straightforward on systems we installed ourselves, and we get this call almost daily. Someone has to look at what is actually on the wall before anyone can answer honestly. See monitoring an existing or third party system.
Ready to Protect Your Restaurant?
Perimeter Guard® Certified
AI-powered proactive perimeter defense
NDAA Section 889 Compliant
No Huawei · No Hikvision · No Dahua · No ZTE
Pro Series Hardware
Commercial-grade cameras & sensors
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