Home Security Systems in Ontario, CA
Ontario requires an alarm permit for every home and business. Epic Alarm installs, monitors and points you to the city’s registration process.
Based in Anaheim, serving San Bernardino County
Serving Southern California
Ontario, a city of 175,265 people at the 2020 Census, requires alarm permits for all residences and businesses. Its fee schedule charges from the very first false alarm, so the quality of the installation shows up directly on your bill.
Registering your alarm in Ontario
Every residence and business with an alarm needs a permit from the City of Ontario False Alarm Program.
The program runs through the Ontario Police Department, with registrations handled by Phoenix Group LLC. Apply online at ontarioca.seamlessdocs.com/w/alarm, or mail the application to City of Ontario False Alarm Program, 2500 S. Archibald Ave., Ontario, CA 91761.
The city’s 2021 application form lists a $25 one-time application fee, or $12 for qualified senior, veteran, low-income or disabled applicants. Confirm the current amount when you apply.
Phoenix Group. 1-888-300-9915, Mon-Fri 8 AM-5 PM. Code: Ontario Municipal Code Title 4, Chapter 9.
Ontario charges from the first false alarm
There is no free allowance. False alarms are counted over the preceding 12 months.
Per the city’s application form updated 11/2021:
- Registered burglary: $50 (1st), $75 (2nd), $297 (3rd), $305-$322 (4th and later)
- Unregistered burglary: $150 (1st), $175 (2nd), $297-$322 (3rd and later)
- Robbery or panic: $100 per occurrence
The city warns that failing to register results in additional fees or fines. These amounts come from the 2021 form, so confirm current fees with the program.
Official page. Ontario False Alarm Program.
Ontario Police Department
Ontario has its own police department.
Our UL-listed central station reports verified alarms at Ontario addresses to the Ontario Police Department. Registering first keeps you on the lower fee track if a false alarm ever happens.
Comparing cities? See our alarm permit comparison page.
Panic buttons and false alarms
Robbery and panic alarms carry their own per-occurrence charge in Ontario.
If you want a panic button, we place it where it will not be pressed by accident and show everyone in the household when to use it. Every intrusion sensor is tested before we leave.
Cancel fast. The Alarm.com app lets you see and manage alarms from your phone.
What we install for Ontario homes
Six systems, fitted and monitored across the city
Common questions about alarms in Ontario
Permits, false alarms and how we work in Ontario.
Is an alarm permit required in Ontario?
Yes. Ontario requires alarm permits for all residences and businesses under Municipal Code Title 4, Chapter 9.
How much is the Ontario alarm permit?
The city’s 2021 application form lists a $25 one-time fee, or $12 for qualified senior, veteran, low-income or disabled applicants. Confirm the current amount when applying.
Does Ontario allow any free false alarms?
No. Registered burglary alarms are charged $50 for the 1st and $75 for the 2nd, per the 2021 form.
Who handles registrations?
Phoenix Group LLC, for the City of Ontario False Alarm Program, at 1-888-300-9915.
Get a free quote for your Ontario home
Call 888-969-3742 for a free quote. We will install your Ontario system and point you to the city’s registration before activation.
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