Home Security Systems in Fontana, CA

Fontana police respond to burglar alarms only when they are verified. Epic Alarm designs, installs and monitors systems with that rule in mind.

Local

Based in Anaheim, serving San Bernardino County

15+ years

Serving Southern California

Fontana had 208,393 residents at the 2020 Census, and it is served by its own municipal police department. Epic Alarm installs and monitors home and business security systems throughout the city.

PERMITS

Fontana permits alarm companies, not homeowners

We found no alarm user permit requirement in the Fontana Municipal Code.

Fontana’s burglary alarm ordinance is Article IV of Chapter 22 of the Municipal Code. It requires every alarm company operator that installs, services or monitors alarms in the city to hold an alarm business permit (Sec. 22-120 and 22-121). Permit fees are set by City Council resolution.

Homeowners do not file an alarm permit. The rules that affect you are about how police respond.

Licensed company. Epic Alarm holds California Alarm Company Operator license ACO #7125.

FALSE ALARMS

Verified response in Fontana

Under Sec. 22-119, Fontana police do not respond to burglar alarms unless they are verified.

The code lists the ways an alarm can be verified:

  • A responder at the site confirms a crime or emergency.
  • Remote audio or video monitored by the alarm company.
  • For homes, two separate activations within ten minutes from the same or different motion sensors.
  • For businesses, two distinct activations from separate devices within ten minutes.

The two-activation methods count only up to three times in six months at the same premises. Robbery and panic alarms do not need prior verification. Fines in the code, $150 per unverified call and $200 per fraudulent verification, are charged to the alarm company (Sec. 22-127).

Audible alarms. Sirens must shut off automatically within ten minutes (Sec. 22-118).

WHO RESPONDS

Fontana Police Department

Fontana has its own municipal police department.

Verified alarms at Fontana addresses go to the Fontana Police Department at 17005 Upland Avenue, Fontana, CA 92335. The 24 hour non-emergency line is (909) 350-7700. Even for verified alarms, the code says response depends on available resources.

Official details. Fontana PD contact page.

SETUP

Building a system that can be verified

In Fontana, cameras and sensor layout decide whether police come.

We place motion sensors so a real intrusion is likely to trip more than one, and we add HD video that our operators and you can check when an alarm goes off. Businesses often add more cameras and separate user codes for staff.

Video helps. Remote video is one of the verification methods listed in the city code.

WHAT WE INSTALL

What we install for Fontana homes

Six systems, fitted and monitored across the city

Door and window sensors, motion detection, control panels
Including camera verification for alarm events
Monitored smoke and heat detection
Monitored CO sensors
Locks, lighting, thermostats
Every day of the year
FAQ

Common questions about alarms in Fontana

Permits, false alarms and how we work in Fontana.

We found no alarm user permit requirement in the Fontana Municipal Code. The city requires alarm companies to hold an alarm business permit.

Only if it is verified, for example by video, audio, a responder at the site, or two separate activations within ten minutes (Municipal Code Sec. 22-119).

No. Robbery and panic alarms do not require prior verification, though response depends on available police resources.

Yes. Epic Alarm is a licensed California Alarm Company Operator, ACO #7125.

NEXT STEP

Get a free quote for your Fontana home

Call 888-969-3742 for a quote on your Fontana home or business. We will design the system around Fontana’s verified response rules.

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