Home Security Systems in Mission Viejo, CA

Monitored home security for Mission Viejo, installed to the city’s alarm standards by a licensed alarm company based in Anaheim.

Local

Anaheim-based, serving Orange County

15+ years

Serving Southern California

Mission Viejo had 93,653 residents in the 2020 Census and contracts with the Orange County Sheriff’s Department for police services. Epic Alarm installs home security, cameras and smoke and CO detection here, and monitors every system 24/7.

PERMITS

Alarm standards, not a permit

We found no alarm user permit requirement in the Mission Viejo Municipal Code.

Alarm rules are in Title 5, Chapter 5.03, Division 15 (Alarm Systems), sections 5.03.1510 to 5.03.1545. Instead of a registration program, the code sets equipment and user standards:

  • Audible alarms must shut off after a maximum of 15 minutes at a home and 30 minutes at other premises (5.03.1530).
  • Direct alarm systems must delay the signal to the emergency response agency by at least 30 seconds, and equipment must have a way to manually deactivate the alarm (5.03.1535).
  • Systems that automatically dial emergency agencies directly are prohibited (5.03.1515).
  • Users must keep equipment in proper working order and give the emergency response agency the names and phone numbers of contact persons (5.03.1525).
FALSE ALARMS

How false alarms are handled

Mission Viejo leaves false alarm penalties to the emergency response agency.

Section 5.03.1540 directs each emergency response agency to set rules on penalties for systems that are not installed or maintained to code and signal a false alarm. Those penalties may include refusing to respond to the premises and paying costs. The code does not list a fee amount, so ask Mission Viejo Police Services for the current false alarm charges.

Setting off a false alarm on purpose is a misdemeanor, except for testing after giving the emergency response agency prior notice (5.03.1545).

Testing. The code allows intentional activation only for testing, and only after giving the emergency response agency prior notice.

WHO RESPONDS

Mission Viejo Police Services

Police services come from OCSD through Mission Viejo Police Services at 200 Civic Center.

Reach Mission Viejo Police Services at (949) 470-3015. The city lists 949-770-6011 for 24-hour non-emergency dispatch. More detail is on the Sheriff’s Department page and the city’s Police Services page.

Dispatch. Our central station contacts you and dispatch when an alarm is verified.

WHAT WE INSTALL

What we install for Mission Viejo homes

Six systems, fitted and monitored across the city

Door and window sensors, motion detection, control panels
Including camera verification for alarm events
Monitored smoke and heat detection
Monitored CO sensors
Locks, lighting, thermostats
Every day of the year
FAQ

Common questions about alarms in Mission Viejo

Permits, false alarms and how we work in Mission Viejo.

We found no alarm user permit requirement in the Mission Viejo Municipal Code. The code sets alarm standards in Chapter 5.03, Division 15.

Yes. Section 5.03.1540 lets the emergency response agency set penalties, which may include refusing to respond and paying costs. Ask Mission Viejo Police Services for current charges.

A maximum of 15 minutes at a home and 30 minutes at other premises (5.03.1530).

(949) 470-3015. Non-emergency dispatch is 949-770-6011.

NEXT STEP

Get a free quote for your Mission Viejo home

Call 888-969-3742 for a free quote on a system for your Mission Viejo home, installed to the city’s alarm standards.

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